ED’s have to interact with multiple specialties in a day – referrals, advice, review etc Internal Professional Standards define how teams should work together, which teams take what cases and expected response times.
Interactions can be positive or negative.
Example:
“Gynae Reg came to help in dept and saw 3 patients directly – thanks”
“Neurosurgery junior refused patient in line with admission policy, had to inform their Consultant”

Using the CEMBooks Specialty interaction log has allowed us to collate feedback on obstructive behaviours from our admitting teams to feedback directly to the COO and the CBU’s involved.
ED Clinical Director
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