The Platform

One operational platform, built by clinicians for clinicians.

Manage patient handover, case management and department scheduling. CEMBooks brings situation reports, OPEL scoring, escalation, tasking and assurance into a single system that scales from one department to a whole Integrated Care System.

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From one department to a whole system

Single department

Run daily situation reports, OPEL scoring and tasking for each department.

Multi-site trust

Unify dashboards, escalation thresholds and resource visibility across hospitals.

Integrated

Scale standardised reporting and assurance across departments in a single system.

Built by senior NHS A&E consultants with decades of frontline service.

Logs capture events like handover, ward metrics, specialty interactions, equipment or estate issues, command actions and site reports in a standardised, transparent and searchable way.

Situation reports of key performance indicators and structured narratives, OPEL scored and directly linked to role-based escalations.

A resource manager hosts SOPs, procedures and pathways with version control.

SitRep dashboard within CEMBooks

Situation Reports

Standardised KPIs, instantly understood.

  • Direct entry on web, iOS and Android
  • KPIs translated to weighted OPEL thresholds and an overall departmental OPEL score
  • Structured narratives that support the metrics
  • Scheduled situation reporting
  • Automatic KPI data feed via the CEMBooks open API, or manual entry
  • Mention or tag colleagues and roles
  • Escalation actions triggered by KPIs
  • Organisation-wide overview of the latest OPEL state, with drill-down to contributory factors
  • Recorded alongside logs, comments and escalations to form a single departmental timeline

Event Logs

A transparent, searchable record.

Logs capture events or routine actions, customisable to hold free text, numbers, tables or multiple-choice checklists for standardised entry, completed on web, iOS or Android and saved to the right department.

Commonly used to capture:

  • Handover
  • Ward metrics
  • Specialty interactions
  • Equipment or estate issues
  • Bronze, silver and gold command meetings and actions
  • Site reports
Image Escalations dashboard with CEMBooks
Image Escalations dashboard with CEMBooks

Escalation Management

The right action, at the right threshold.

Specific KPIs entered during a sit rep trigger escalation actions assigned to staff roles for completion.

  • Staff notifications on Android and iOS
  • Different escalations at different times of day
  • Thresholds tied to KPI values
  • Commentary around escalation actions
  • Completion monitoring
  • Analysis of usage, efficacy and obstacles to completion
  • Logged alongside sit reps, logs and comments in one timeline

Resource Management

Your policies and pathways, version-controlled.

Upload resources instead of printing, laminating and distributing copies, each attributed to an author with a clear expiry date for easy governance.

  • Upload standard operating policies, procedures and pathways
  • Expiry dates and version control
  • Descriptions and keyword search
  • Clear author attribution
  • A resource manager role to streamline governance
  • Accessible on web, Android and iOS
Phonebook within CEMBooks
Image Escalations dashboard with CEMBooks

Quality Assurance

Operational data that teaches you something.

Monitor compliance and maintain safety even in an overcrowded department, going paper-lite by moving checklists into customised logs that are visible and searchable with a clear date, time and author stamp.

  • Resources with defined authors and review dates plus email reminders so SOPs stay current
  • Customisable checklists and safety or assurance logs
  • Visibility of ward metrics and checklist completion any time, anywhere
  • Escalations approved and authorised to reduce variation under stress

Operations Tasking

Nothing lost between shifts.

Assign, track and close operational tasks across departments and handovers so work does not fall through the gaps.

  • Assign tasks to people or roles
  • Track status to completion
  • Visible across shift handovers
  • Recorded in the departmental timeline alongside logs and escalations

Want to know more about how CEMBooks could help you?

Get a comprehensive demo from our team, or ask us a question.

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