This week saw CEMBooks cited in its first poster presentation at the Royal College of Emergency Medicine Annual scientific conference #RCEMAsc in Belfast. Dr Martin Macrae, a junior clinical fellow at Leeds Teaching Hospitals NhS Trust described a quality improvement use case where CEMBooks had been used to gather information and data regarding security incidents and threats to staff in the ED. The information recorded on CEMBooks allowed Martin to quantify the scale of the problem and the types of incidents that were occurring. 75% of staff reported abuse on a daily basis with nearly a quarter of incidents relating to relatives in the department. Covid 19 also introduced issues around crowd control in the ED and social distancing enforcement. The data collected on CEMBooks helped to inform a business case around the introduction of a 24/7 security presence in the ED. 90% of staff felt safer at work following this with further shift based data collection supporting this from CEMBooks.
The Poster is presented below, and the links attached here take you to our QI pages where there is a clear outline as to how you can customise and deploy CEMBooks to help capture the information required to support QI initiatives pre and post implementation through a DMAIC model.
Please leave any comments below if you’re interested to hear further from our expert team on how CEMBooks can support QI in your department.
Congratulations again Martin.
